Omnichannel

HomeGoods is shutting down its online store. The discount home decor chain, which is owned by TJX…

Without knowing what an omnichannel experience is, customers say they want it and, in many cases,…

Despite encouraging economic numbers, about half of American consumers feel sour about the…

Retailers are feeling the squeeze amidst economic headwinds, shifting customer loyalty patterns,…

The retail landscape is swiftly gearing up for its busiest time of year, punctuated by Black Friday…

With the popularity of online shopping, it's critical for retail brands to have a strong online…

Engagement ring spending in the United States rose 9.2 percent in 2022 year-over-year, according to…

Physical and digital retail have largely remained separate, with purchases made either offline or…

In a crowded school supply marketplace where consumers shop in-store and online, brands are trying…

Parents sending their kids back to school are in no mood for shopping shenanigans this year.…

It’s true: American consumers love shopping online. But are they ready to abandon in-store…

Direct-to-consumer (DTC) businesses have been put through the ringer in recent years with…

“We have a huge penetration of omnichannel clients who use [e-commerce and brick-and-mortar]…

Stephen Burke, vice president of the mobile practice for Resource Interactive, talked last week at…

Using a multi-store e-commerce strategy can significantly increase customer acquisition, loyalty and…

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