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August 17, 2023 at 5:35 pm
Old Navy recently introduced a one-year “kid-proof” guarantee on uniform styles. All Old Navy uniform basics — such as polos, chinos and pleated skirts — are priced at $15 and under during the back-to-school season. The brand will also provide a full refund if products don’t stand up to the wear and tear of the school year.…
April 6, 2023 at 6:08 pm
While at Shoptalk 2023 in Las Vegas last week, Editor-in-Chief Joe Keenan spoke with Kristin Shane, chief merchandising officer at PetSmart, to learn more about the pet brand's agile merchandising strategies. Shane shares how PetSmart's merchant teams stay agile, the skills needed to be an effective retail merchant today, and how proprietary brands factor into the pet retailer's…
January 19, 2023 at 8:14 pm
Maurice Contreras is founder and CEO of Volcanica Coffee, a specialty coffee roaster that imports 150-plus exotic coffees from volcanic regions around the world. While at the National Retail Federation Big Show in New York City earlier this week, Editor-in-Chief Joe Keenan spoke with Contreras about the company and his career background, the online shopping…
September 1, 2022 at 4:56 pm
J.Jill has entered a new chapter in its brand evolution with the launch of its Welcome Everybody campaign, which includes an expanded product assortment. In this video interview, Total Retail's Joe Keenan speaks with Claire Spofford, CEO of J.Jill, about the brand's new initiative to provide one size-integrated shopping destination for all women with price parity across…
August 25, 2022 at 6:20 pm
Back-to-school is upon us and with it comes a big business opportunity — not just for computers and supplies, but adaptive apparel as well. Schoolwear brand French Toast recently launched a new adaptive wear line, French Toast Adaptive, ahead of the back-to-school season. In this video interview, Alyson Shapero, vice president of brand, digital and wholesale…
January 27, 2022 at 5:32 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail, “E-Commerce Returns Are at an Inflection Point. It's Time for VIP Policies,” authored by Andria Tay, global director of marketing and communications at Narvar. The retail industry is at a crossroads with product…
November 4, 2021 at 6:49 pm
In this episode of Retail Right Now, Total Retail's Marie Albiges and Kristina Stidham discuss an article recently published by Total Retail titled, “The Retail Reverse Logistics Reckoning: Brands Cast Eyes to Returns Amid the E-Commerce Swell,” authored by Jeff Cashman, chief operating officer at GreyOrange. While retailers' supply chains were primarily focused on getting goods…
June 10, 2021 at 6:27 pm
In this episode of Retail Right Now, Joe Keenan and Kristina Stidham discuss Amazon.com's upcoming 2021 Prime Day event, happening on June 21 and 22. This worldwide e-commerce event impacts every retailer and brand as it draws shoppers to splurge with sales and special promotions. As e-commerce has seen an incredible rise during the COVID-19…
January 14, 2021 at 7:03 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, “Bracing for the Returns Avalanche,” authored by Andrew Hogenson of Infosys Consulting. Hogenson discusses the influx of product returns that retailers are currently dealing with following the 2020 holiday season, especially considering…
January 31, 2020 at 12:30 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss the Department of Homeland Security’s (DHS) announcement that it will begin cracking down on the sale of counterfeit products online from platforms like Amazon.com. Last Friday, the DHS released a report stating that law enforcement officials will immediately start to identify cases where…
January 14, 2020 at 12:35 pm
Yesterday at the 2020 National Retail Federation Big Show in New York City, Total Retail's Joe Keenan sat down for an interview with Jennifer Williams, vice president, retail services at Perry Ellis International. Williams discusses Perry Ellis' Life Ready application, its initial rollout in wholesale partner Dillard's stores over the past year, and the brand's partnerships with…
December 20, 2019 at 1:19 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss how grocery store Kroger and drug store chain Walgreens are teaming up in an effort to cut supplier costs by buying merchandise together. The two companies are calling their partnership the Retail Procurement Alliance, and plan to identify an overlap in products…
September 20, 2019 at 2:48 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss how private-label products are driving customer loyalty for Sam's Club. Ashley traveled to the Groceryshop conference in Las Vegas earlier this week, and attended a session with Chandra Holt, senior vice president and chief operating officer of Sam’s Club. During…
May 17, 2019 at 11:19 am
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the escalating trade war between the U.S. and China, and what it means for retailers and consumers. Last week, President Trump announced that the U.S. would be raising tariffs on $200 billion worth of Chinese imports to 25 percent from…
November 16, 2018 at 9:57 am
Total Retail’s Caitlin Sullivan and Joe Keenan discuss a few trends emerging in retail for the upcoming shopping holidays.
November 1, 2018 at 11:29 am
In a clip from Total Retail Tech, Steve Dennis discusses why retailers without a luxury focus or value-oriented strategy are failing.
July 27, 2018 at 8:07 am
In this episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan review what steps retailers can take in the midst of a PR crisis, in light of Build-A-Bear Workshop's Pay Your Age promotion blunder.
June 1, 2018 at 10:50 am
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the growing issue of product returns, including Amazon.com's decision to ban customers it deemed as "serial returners," the impact return fraud is having on the industry, and the steps retailers can take to minimize product returns — including the…
April 13, 2018 at 12:10 pm
In this week's episode of Retail Right Now, Total Retail's Caitlin Sullivan and Joe Keenan discuss the significance of announcements made this week by REI and Walmart regarding changes they're making to their supply chains, and specifically what's required of their product suppliers.
March 23, 2018 at 9:37 am
In an interview this week at Shoptalk in Las Vegas, Dan Park, CEO of BuildDirect, discusses how the home improvement online marketplace is using artificial intelligence (AI) to optimize merchandising its site, particularly pricing.
