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DSW Using Data Platform to Get Product Sizing Right
March 22, 2018 at 12:32 pm

In an interview this week at Shoptalk in Las Vegas, Brian Seewald, vice president, digital, DSW, talks about how the footwear retailer is using a data platform to help it serve up more personalized shopping experiences, including correct sizing recommendations. The result has been increased conversions and decreased product returns, along with a more engaged…

What L.L.Bean's New Return Policy Means for the Brand
February 16, 2018 at 10:24 am

In this episode of Retail Right Now, Total Retail's Joe Keenan and Caitlin Sullivan discuss L.L.Bean's decision to change its famously generous return policy, the implications it may have on the brand, and what it means for its competitors.

Retail Right Now: Toys"R"Us, Aerosoles File for Bankruptcy
September 22, 2017 at 10:28 am

In this episode of Retail Right Now, Total Retail's Taylor Knight reviews the top retail news of the week, including two retailers — Toys"R"Us and Aerosoles — filing for bankruptcy, and Kohl's offering free returns for Amazon.com customers starting in October.

How James Allen Uses Video to Showcase its Diamond Selection
June 12, 2017 at 12:19 pm

Johanna Tzur, chief marketing officer at James Allen, a diamond bridal jewelry retailer, spoke at IRCE last week about how her company uses video to showcase products. By using 360-degree video imaging and technology to zoom in on the diamonds 40 times, James Allen helps consumers feel confident in their shiny new purchases.

A Chat With Shop.org's Startup of the Year
October 3, 2016 at 3:00 pm

RangeMe is a platform that brings retail buyers and suppliers together to bring the best products to market. RangeMe makes it easy for buyers to quickly find products that are right for them by managing proposals from thousands of suppliers. The company was just honored as the Digital Commerce Startup of the Year at Shop.org's Retail…

Retail Video Spotlight Series: STORY
August 17, 2016 at 10:42 am

Welcome to the first video in our new Retail Video Spotlight Series. The first series is all about concept stores. Today, we're talking to Rachel Shechtman, founder of STORY, a retail store in New York City that takes the viewpoint of a magazine, changes like a gallery, and sells product like your standard brick-and-mortar store. Hear…