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May 11, 2023 at 5:35 pm
Jay Robinson is chief innovation officer and senior vice president of global business development at Renfro Brands, a 100-year-old legacy sock and hosiery manufacturer and retailer. In this video interview with Editor-in-Chief Joe Keenan, Robinson discusses his role and its impact across the organization, how sustainability is integrated into Renfro Brands' holistic innovation strategy, and…
July 27, 2022 at 7:12 pm
Every organization should be on an ever-evolving environmental, social and governance (ESG) journey. In this video, Editor-in-Chief Joe Keenan interviews Kathleen Carroll, senior vice president and chief human resources officer at Grainger, a leading business-to-business (B-to-B) broad line distributor. Carroll discusses Grainger's portfolio of environmentally preferable products (EPP), why the business focuses on environmental sustainability, and…
June 9, 2022 at 5:44 pm
In this episode of Retail Right Now, Total Retail's Marie Albiges and Devon Russell discuss a research report recently published by Total Retail and Radial titled, “The Retailer's Guide to Optimizing Supply Chain Operations.” The global supply chain continues to be disrupted, posing challenges for retailers and brands as they look to get products to…
June 2, 2022 at 4:17 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Devon Russell discuss an article recently published by Total Retail titled, “To Build Customer Loyalty, Focus on Getting Back to the Basics of Last Mile Delivery,” authored by Lukas Kinigadner, CEO and co-founder of Anyline. Getting the last-mile delivery process right is critical to…
April 21, 2022 at 4:45 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss an article recently published by Total Retail titled, “2022 Delivery and Retail Trends,” authored by Jay Sackos, vice president of Dolly. Many of the biggest trends in retail today have to do with getting products into the hands of customers…
March 31, 2022 at 9:33 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Marie Albiges report live from the Women in Retail Pavilion at Shoptalk 2022, which was held this week in Las Vegas. They share their experiences at the industry trade show, including a few of the main themes that emerged during the event, including…
February 10, 2022 at 7:29 pm
In this episode of Retail Right Now, Total Retail editors Kristina Stidham and Joe Keenan discuss an article recently published by Total Retail titled, “Will Free Shipping Boost E-Commerce Sales Enough to Be Profitable?,” authored by Mitchell Nikitin, founder and CEO of Via.Delivery. There's no disputing how powerful the words “free shipping” are when it…
November 4, 2021 at 6:49 pm
In this episode of Retail Right Now, Total Retail's Marie Albiges and Kristina Stidham discuss an article recently published by Total Retail titled, “The Retail Reverse Logistics Reckoning: Brands Cast Eyes to Returns Amid the E-Commerce Swell,” authored by Jeff Cashman, chief operating officer at GreyOrange. While retailers' supply chains were primarily focused on getting goods…
October 7, 2021 at 10:08 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Marie Albiges discuss an article recently published by Total Retail, “Creating Fulfillment Independence to Reduce Shipping Challenges,” authored by Aimee Tierney, vice president of sales at Logistyx Technologies. Shipping challenges are top-of-mind for retailers preparing for holiday season demand with a COVID-impacted supply…
September 30, 2021 at 9:21 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a blog post by Jim Shea recently published titled, “Brands Are Making Bets on Which of Their Products Will Be Hot This Holiday, But They Don’t Have to Guess.” Shea writes about how supply chain and shipping crunches mean leaner…
August 12, 2021 at 9:09 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, “Same-Day Delivery: Is the Reward Worth the Risk?,” authored by Jarrett Streebin, founder and CEO of EasyPost. This article advises that retailers consider whether it's possible for their business to feasibly offer…
May 6, 2021 at 5:42 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the upcoming Mother’s Day holiday and what retail trends we can expect to see this year. The UPS issued its first “UPS Pulse Perspectives: Mother’s Day Survey” to better understand how consumers are preparing for the first major gift-giving holiday of…
April 15, 2021 at 6:58 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss an article recently published on Total Retail titled, “Retail Delivery and Fulfillment: Pain Points and Opportunities Ahead,” authored by Guy Bloch, CEO of Bringg. This article looks at pandemic-led surges in demand for at-home delivery, and why it signals a…
December 3, 2020 at 10:27 am
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published by Total Retail titled, Top 5 Ways to Survive 'Shipageddon,' authored by Tara Kelly, founder, president and CEO of SPLICE Software. The article addresses how retailers can navigate the massive increase in online holiday sales, and the…
September 9, 2020 at 9:10 pm
In this video, Editor-in-Chief Joe Keenan interviews Amanda Patrick, social responsibility program manager at drug store chain Rite Aid. Watch as Patrick discusses Rite Aid's recently released second annual corporate social responsibility report, showcasing rapid progress across environmental, social and governance (ESG) efforts. Over the past year, Rite Aid has made significant strides to operate a…
August 27, 2020 at 7:33 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Total Retail’s latest research report, How to Make Free Shipping Profitable. The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The report is intended to educate retailers on how…
July 29, 2020 at 5:03 pm
During the most recent Women in Retail and Total Retail Virtual Exchange, Ran Reske, founder and co-CEO of Resident, a house of direct-to-consumer brands in the home goods space, including Nectar and DreamCloud, participated in an interview during which he discussed what the company is doing to ensure its brands rise above growing market competition, how the events…
July 7, 2020 at 6:32 pm
During the most recent Women in Retail and Total Retail Virtual Lounge, Aliza Licht, founder and president, LEAVE YOUR MARK LLC and best-selling author and host of the LEAVE YOUR MARK podcast, interviewed Kara Goldin, founder and CEO of Hint. The pair discussed everything from Goldin’s new book, “Undaunted: Overcoming Doubts and Doubters” (scheduled to be published in October), to how Hint’s marketing has changed in reaction to the COVID-19 pandemic and protests against racism, to everything in between.
June 22, 2020 at 7:28 pm
In this video, Editor-in-Chief Joe Keenan interviews Bai Gan, chief product officer at Zenni Optical, a leading online retailer of prescription eyewear. Gan discusses how Zenni was ahead of the curve in its response to the COVID-19 pandemic (the company's central manufacturing center is based near Shanghai), and why he feels the eyewear brand is…
June 15, 2020 at 9:09 pm
In this video, Editor-in-Chief Joe Keenan interviews Leif Sunderland, vice president of sales and marketing at TravisMathew, a men's apparel company based in Southern California focused on making premier apparel for work and play. Sunderland discusses the recent enhancements made to the brand's direct-to-consumer e-commerce site, why it was the right time to launch these upgrades, and why…
