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January 25, 2023 at 4:15 pm
The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer…
October 6, 2022 at 9:59 am
Ikea U.S. has announced the opening of two new planning studios in the Los Angeles area to increase consumer access to the retailer in the city. In this video interview, Ikea Los Angeles Area Manager Gustavo Tinajero discusses why the home furnishings retailer introduced the new store format, why L.A. is a good fit for the stores, and…
August 5, 2021 at 4:26 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss a research report produced in conjunction with Zipline titled, “Return to Retail: Preparing Your Stores for the Rush of Pent-Up In-Store Shopping Demand.” The resource shares why it’s more crucial than ever for retailers to reinvent physical stores for the…
July 15, 2021 at 5:38 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss back-to-school spending and behavior. Key data from recent consumer surveys on trends and forecasts show that retailers should prepare for a busy back-to-school season this year. For example, KPMG reports that BTS spending is expected to increase 9 percent year-over-year,…
April 1, 2021 at 7:57 pm
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss Nike’s announcement that it’s ending wholesale partnerships with six more key retailers, including DSW, Urban Outfitters, and Macy's. This is the second time in the past year that the athletic brand has cut ties with multiple wholesale partners. However, Nike isn’t…
March 11, 2021 at 8:18 pm
During the January Women in Retail and Total Retail Virtual Exchange event, Oliver Chen, managing director, retail and luxury sector head at Cowen and Company, shares his insights and analysis on multiple industry-related topics in an interview with Jennifer DiPasquale, president of Total Retail. In this video clip from the session, Chen identifies the retailers and…
March 3, 2021 at 6:00 pm
Payless, like many traditional brick-and-mortar retailers, has endured its challenges in recent years. In early 2019, the footwear retailer filed for bankruptcy and began closing all of its U.S. stores. Jared Margolis, CEO of Payless, is leading the company through its relaunch in the North American market, which began this past summer. In this video clip from…
December 9, 2020 at 7:52 pm
Brick-and-mortar retailers have been especially challenged throughout the COVID-19 pandemic to provide safe and frictionless in-store experiences for shoppers. In this video, Editor-in-Chief Joe Keenan interviews John Goss, senior vice president and president of Sally Beauty Supply, to find out what the retailer has done to create a safe, enjoyable in-store shopping experience for its customers…
November 18, 2020 at 8:16 pm
Launching new in-demand products across a national retail chain during a global pandemic isn't an easy task. In this video, Editor-in-Chief Joe Keenan talks with Lane Mansell, vice president and general manager, Rocky Mountain region at AT&T Mobility, about how the company's retail arm is bracing for one of its largest product releases, the launch of the…
October 29, 2020 at 6:40 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss 2020 Halloween shopping trends as we approach the holiday. The National Retail Federation (NRF) conducted its annual Halloween survey on consumer perspectives for the holiday, and the data points to one key theme: despite the COVID-19 pandemic, Halloween 2020 is still…
August 5, 2020 at 11:27 am
During our July installment of the Women in Retail and Total Retail Virtual Exchange, Rodney Hutton, chief marketing officer, Ethan Allen, participated in a discussion with Brendan Witcher, vice president, principal analyst, Forrester. The two discussed a variety of topics, including how Ethan Allen has evolved its marketing strategy during the COVID-19 pandemic, how a traditional…
July 30, 2020 at 1:06 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss the trend of retailers closing their stores on Thanksgiving Day in response to the COVID-19 pandemic. Walmart first announced nationwide closures last week, and others are starting to follow suit. The list now includes Walmart, Target, Dick's Sporting Goods, Kohl's,…
July 29, 2020 at 3:48 pm
In this video, Editor-in-Chief Joe Keenan interviews Roger Dunlap, senior vice president of sales and operations at Bob's Discount Furniture, a retail furniture chain with locations across the United States. Dunlap discusses how Bob's is safely reopening its hundreds of retail stores nationwide amidst the coronavirus pandemic — both for shoppers and employees; why the…
July 8, 2020 at 4:22 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Melissa Campanelli discuss an article recently published by Total Retail, “What Mark Cuban’s Secret Shopper Experiment Can Teach Us About the Future of Retail.” This article was authored by Emily Lane, product evangelist at Retail Zipline, and shares findings from a study recently commissioned…
June 11, 2020 at 12:17 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published by Total Retail titled, “4 Important Steps to Reopening Retail” by Tom Buiocchi, executive director, president and CEO of ServiceChannel. As COVID-19 restrictions and stay-at-home orders are lifted across the U.S., brick-and-mortar retailers face the daunting…
May 14, 2020 at 6:08 pm
In this episode of Retail Right Now, Total Retail's Melissa Campanelli and Kristina Stidham discuss an article recently published on Total Retail titled, “Brick-and-Mortar Rethink: 5 Areas to Reconsider,” authored by Melissa Gonzalez, founder of The Lionesque Group. Gonzalez writes that retailers will need to consider a few key areas as they re-engage with customers in…
April 10, 2020 at 11:36 am
In this episode of Retail Right Now, Total Retail's Ashley Chiaradio and Kristina Stidham discuss an article recently published on Total Retail titled, “Consumer Shopping Habits During the COVID-19 Crisis,” authored by David Fisch, general manager of Shopkick. Shopkick recently conducted a survey of nearly 25,000 consumers across the country to gain insights into changing…
October 25, 2019 at 12:48 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the rebirth of Toys"R"Us, including the news earlier this month that its e-commerce website will be powered by Target. For the toy category, the re-emergence of Toys"R"Us, both online and offline, brings another competitor with a strong, iconic brand name…
October 11, 2019 at 12:49 pm
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss Amazon.com’s plan to open a grocery store concept, one that will be separate from its Whole Foods subsidiary. Amazon will reportedly be testing the grocery store chain in three markets, Chicago, Los Angeles, and Philadelphia, potentially as early as the…
August 23, 2019 at 12:34 pm
In this episode of Retail Right Now, Total Retail's Kristina Stidham and Ashley Chiaradio discuss the back-to-school shopping season, including a few tips for retailers from an article recently published in Total Retail Report, titled “Back-to-School a Big Opportunity for Retailers to Impress,” written by Keith Jelinek and Rick Maicki of the Berkeley Research Group.…
