Search Results

We’ve seen this one before: As prices rise and wallets shrink, consumers are changing their habits. However, not every industry is losing out. Shoppers are still spending, but they increasingly need discounts and convenience.  For dollar stores and convenience stores, this is their moment to shine. Here’s what they're up against and how they can keep…

Target is making it easier for customers to return products, launching curbside returns last week that allows people to make returns from the comfort of their cars. The retailer's goal is to roll out the service to all stores by the end of the summer, but for now it's available in a quarter of Target's…

The fashion industry is constantly growing, introducing new brands in various categories, whether digital, sustainable, circular, or fast fashion. The global apparel and footwear market is expected to be valued at up to $2.25 trillion by 2025, according to Statista. Sourcing is a crucial aspect of a clothing supply chain. For a private-label clothing company, sourcing…

Caden Lane is a Texas-based online retailer known for its range of personalized newborn clothing along with nursery decor. The brand has gone from strength to strength since switching its focus from wholesale and brick-and-mortar sales to online-only, direct-to-consumer business. Caden Lane recently reported a 132 percent growth rate — earning the company fourth place…

Amazon.com has started charging a fee for some returns made at UPS stores. Customers living near a free drop-off location who decide to return their package through UPS may have to pay a $1 fee, an Amazon spokesperson said Tuesday. "We offer convenient, easy returns to Amazon customers, with one or more options for label-free, box-free returns…

Consumers have long said they prefer sustainable products, and a new study shows that they've been putting their money where their mouth is. Researchers from McKinsey and NielsenIQ studied 600,000 products from 44,000 brands and conclusively found that products that make environmental, social and governance (ESG) claims experienced faster growth than products without them. This…

There’s no denying that more and more consumers are having products shipped to their homes. Yet the need for brick-and-mortar stores remains strong. And that makes it imperative for consumer packaged goods (CPG) brands to prioritize building and maintaining retail partnerships. Just how important is physical shopping? A March 2022 PowerReviews survey showed that 95…

Imagine a long day of getting the kids ready for school, going to work, heading to soccer practice, and then coming home to make dinner only to remember that the clothes you ordered that didn’t fit are still sitting in your bedroom waiting to be returned. When you go online to initiate the return process,…

Amid economic turbulence, many retailers are revamping their marketing strategies to try and bring in more customers. However, increasing advertising spend is not the end-all-be-all solution to boosting their bottom lines. Instead, they can increase their revenue by more effectively capitalizing on the customer interactions they already have on their e-commerce platforms and outperforming competitors.…

With the lingering effect of inflation, consumers are facing new woes and worries that are reflected in their spending and shopping habits. These inflationary pressures will continue to impact shoppers’ habits, and retailers must adapt quickly to ensure they don't miss out on the next decade of growth and profit potential. Recent consumer research tells…

The environmental toll of the fashion industry is astounding. Each year the fashion industry creates an estimated 92 million tons of textile waste while creating nearly 20 percent of the world’s water pollution. Sixty percent of apparel products today aren’t recyclable, so most of them are dumped in landfills or burned. And it gets worse:…

The economic downturn is dramatically impacting consumer budgets, making shoppers think twice about their spending. This puts pressure on e-commerce merchants to adapt their online shopping experiences to maximize profitable conversions. Meeting this challenge requires a focus on five key areas: 1. Enhance e-commerce site search with dynamic ranking and merchandising. With every cent counting…

As Total Retail reported last week, H&M launched a resale program in collaboration with thredUP. “H&M Pre-Loved” offers shoppers an easy way to find secondhand pieces for their wardrobes. The new shop also continues the retailer’s sustainability mission of establishing circular business models for itself and customers. To learn more about its new resale program, Total Retail connected with Abigail…

The pandemic years were boom times for numerous sectors of the economy, including home and bedding, furniture, and home workout brands. In a short period of time, Americans spent $118 billion spiffing up their homes (some categories of home goods, such dishwashers, spiked 4000 percent). Home sales also spiked as people sought more space. But…

Whipsawed by supply chain volatility and the massive overordering that resulted when retailers placed bigger bets on stock, the retail ecosystem has absorbed some harsh inventory blows over the past two years. Heading into the 2022 holiday season, an estimated $66 billion in unwanted surplus inventory sat on retailers’ shelves. But there’s hope. As retailers…

Target announced earlier this week that it would be stocking its shelves with more products priced under $10 as it tries to appeal to more cost-conscious consumers dealing with once-in-a-generation inflation. The retailer has shifted its focus to selling more food and lower-priced items under its higher-margin private-label brands including Favorite Day, Good & Gather,…

Nordstrom has teamed with The Folklore Group as part of the retailer’s commitment to build a more equitable marketplace and reduce barriers to access for diverse suppliers, reports Yahoo. Through The Folklore Connect platform, Nordstrom’s merchants will be better able to identify and engage with wholesale fashion and lifestyle brands founded by Black, Latinx, Asian and other people…

Shopping surges over the holiday season brought higher returns volumes, costing retailers significant financial burdens to process unwanted items. Compounding the issue, online shopping has soared in recent years, with return rates hovering between 20 percent to 30 percent. To offset rising costs of reverse management, many retailers are adjusting policies to incentivize in-store returns,…

Despite sales performing solidly, the retail industry continues to keep up a heady pace of evolution. Retailers are constantly seeking out new technologies to optimize and future-proof their operations as well as to improve efficiency. One area where technology is making a significant impact is in the realm of inventory management. One such technology that…

It’s no secret that today’s retail margins are under intense pressure. They’ve been cut dramatically over the past decade, exacerbated by intense competition, higher fulfillment costs, and higher return rates. Furthermore, consumer behaviors and preference are rapidly changing and retailers are trying to adapt. In CommerceNext’s 2022 Digital Trends and Investment Priorities Report, 57 percent…