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Melissa Campanelli Visit Author's Page

Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.

Vickki Manucci Visit Author's Page

Ross A. HaskellVisit Author's Page

Caitlin PalmieriVisit Author's Page

David JonesVisit Author's Page

Hugh SinclairVisit Author's Page

Ken BurkeVisit Author's Page

Jonathan BarsadeVisit Author's Page

Steve RandazzoVisit Author's Page

Nicole ChanVisit Author's Page

Stacy RiesVisit Author's Page

David BozinVisit Author's Page

Melissa WardVisit Author's PageMelissa Ward is the managing editor for Target Marketing, and she has opinions! More importantly, she's a nerd for great copy and design, a disciple of authenticity, and really loves it when marketers get it right.

Peggy HatchVisit Author's Page

Peggy Hatch is a senior advisor at NAPCO Media. A direct mail copywriter, she co-founded Who’s Mailing What! with her husband Denny Hatch. Her previous position at NAPCO Media was Group President for the Target Marketing Group.

Matt MoogVisit Author's Page

Matt Moog is the CEO of PowerReviews.

TJ WaldorfVisit Author's Page

TJ Waldorf is a marketing and sales leader with a proven track record of building new and repeat business by intimately understanding the needs, pains and desires of the customer, and mapping each to the company’s unique value. Currently, he leads 1WorldSync’s marketing, communications and community engagement. Prior to this role, TJ served as Chief Marketing Officer at a leading-edge infrastructure as a service provider, where he led marketing, inside sales, and customer success functions. Prior to that, TJ led sales and marketing for managed private cloud provider SingleHop, a Battery Ventures-backed company.

Khalid SalehVisit Author's Page

Khalid Saleh is the co-founder and CEO of conversion optimization company Invesp and Figpii, an easy-to-use tool that has everything you need to improve the conversion rate of your website.

Pat FarrellVisit Author's Page

Matt WalshVisit Author's Page

Joe KeenanVisit Author's Page

Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.

Juliet CarnoyVisit Author's Page

Juliet Carnoy is a senior marketing manager at Pixlee.

Rekha RameshVisit Author's Page

Melissa O'MalleyVisit Author's Page

Andrew ChambersVisit Author's Page

Andrew Chambers is an entrepreneur and the founder of Renterval, a cloud-based inventory management application for traditional rental businesses. His latest venture, Renterval for Retail, uses the rental technology developed from his original application and applies it to retail businesses of all sizes, allowing them to offer an added rental component to their existing operation.

Marc SteelVisit Author's Page

ItonsonVisit Author's Page

EmacmullenVisit Author's Page

October 5, 2023Begin the Quest for Data Quality

The first obstacle in any quest for clean data is knowing what’s in it. Download our ebook to learn how data profiling can help retailers find, fix & monitor bad data entering their system to enhance customer experience & reduce chargebacks. Plus, learn how to tackle other common data obstacles to achieve a complete 360-deree view of your customers.

September 13, 2023Begin the Quest for Data Quality

August 9, 2023Begin the Quest for Data Quality

May 10, 2023Smart, Sharp Tools for Quality Customer Data

Start 2023 armed with smart, sharp data quality tools that will keep customers coming back all year! Download Melissa’s new Solutions Catalog and discover tools that will help reduce cart abandonment, combat fraud, and stay in contact with your customers when they move or change contact information. Plus, check out our free trials and POCs!

April 13, 2023Smart, Sharp Tools for Quality Customer Data

January 26, 2023Tips for Boosting Loyalty Program Success

In this report from NAPCO Research and ebbo, we dive into the importance and effectiveness of loyalty programs with tips for retailers on how to provide end-to-end customer engagement within their loyalty program.

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