James M A Williams

James M A Williams

James M A Williams is currently the director of digital service at Ness Digital Engineering. He has led strategic and creative initiatives across industries, working with startups and established companies to make digital innovation systematic in their business. Working with designers and technologists he believes in the power of creativity to disrupt, challenge and create products and experiences that matter.
Digital Retail Road Map: Enhancing Customer Experience and Increasing Margins

Technologies like artificial intelligence, data analytics, sensors, interactive signage and mobile devices are enabling digital retail, both online and in-store. They're driving a fast transformation of fortunes in the retail industry. As a result, consumers are adopting new ways of engaging, transacting and delivering wholeheartedly. Digital leaders like Amazon.com and Wayfair are forcing the rest…

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