Julien Hervouët

Julien Hervouët

Julien Hervouet co-founded iAdvize in 2010 with a view to bring a much needed conversational approach to online customer service.

Generative AI: The Conversational Revolution is Reshaping E-Commerce

Generative artificial intelligence isn't a trend, but rather a profound global paradigm shift in the conversational universe. The more than 100 million Open AI users signifies a record-breaking adoption rate in the tech industry. AI experts agree that while this isn't a technological revolution in its own right, it’s definitely an adoption one. For the…