Candy Digges

Candy Digges

As senior vice president of customer success, Candy leads the customer success and account management teams, ensuring that Interactions clients across industries reap the maximum business value of their IVA solutions. Candy is a results-driven leader who brings extensive experience in sales and project management and a proven track record of strengthening customer relationships. Prior to Interactions, Candy held leadership roles at Genesys, Angel.com, and XO Communications.

September 21, 2023 ’Tis the Season to Bust 3 Customer Experience Myths

The holidays are filled with myths, misconceptions and half-truths. We’ve all heard them: “Santa is real,” “I love this heinous sweater,” or “I’m not sure where that last cookie went.” When it comes to the retail industry, myths about customer experience (CX) are some of the most pervasive. During the holiday season, it’s critical for…